Effective Online Communication – Part I
In these times of voiceless and faceless online communication, words can make or break us. Written words shared with strangers can either mend or offend. Whether it is customer service, emailing,...
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As we continue this week, I trust we are in agreement regarding points of protocol for online communication. Here are some additional points I would like to share: Your humor and remarks can be the...
View ArticleEffective Online Communication – Part III
This is the 3rd installment of our 3-part series on Effective Online Communication. This post focuses on learning to listen to what the client is saying. Listen intently to what the client is saying...
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